Detalle de la Oferta

Descripción de la Oferta

Join a Growing, Friendly Team with Stability!
We are looking for a Customer Service Representative to join our expanding team. This position is not a call center job. We offer a supportive, professional environment where your role is central to delivering exceptional customer service. We are not hiring “just another agent”. We are looking for someone that can grow with us think critically and become an essential part of our team.
If you enjoy problem-solving, helping others, and working in a stable, non-call center environment, this is the perfect fit for you! Plus, we offer year-round job security—this position is not reliant on campaigns, and you'll never have to work overnight shifts or rotating hours.
What You’ll Do:
• Primarily respond to customer inquiries via email and phone, providing clear, professional, and timely solutions.
• Ensure excellent customer service by addressing issues and questions with care and attention to detail.
• Maintain high performance standards by achieving goals and resolving customer concerns efficiently.
• Demonstrate strong communication skills in written form, ensuring that each email response reflects the company’s values and professionalism.
• Adhere to company policies and procedures while maintaining the highest standard of service.
• Work in a supportive, collaborative team environment that fosters growth and development.
What We’re Looking For:
• Previous customer service experience is a plus, but a positive attitude and willingness to learn are essential.
• Fluent in both written and spoken English, with a particular focus on email communication.
• High School diploma required; University degree is a bonus.
• Strong written communication skills—you can articulate yourself clearly and professionally in email correspondence.
• Solution-oriented mindset with a focus on providing outstanding service.
• Quick to learn new software and systems, with strong technical aptitude.
• Goal-oriented and able to meet performance targets.
• Comfortable using Microsoft Office and other office tools.
• Punctual, dependable, and committed to delivering excellent service.
• Ability to work both independently and within a team.
Why You’ll Enjoy Working Here:
• Stable, full-time employment with year-round job security—no reliance on campaigns or seasonal work.
• No overnight shifts or rotating hours—enjoy a predictable schedule and a healthy work-life balance.
• Opportunities for professional growth and career advancement.
• Incentives and rewards to recognize your hard work and contributions.
• Comprehensive training to help you succeed in your role.
• A supportive team environment where you can grow and thrive.
Salary:
USD $750/month + Incentives
*Top candidates may qualify for a higher starting pay

If you're looking for a stable and rewarding position, with opportunities for growth and a great work-life balance, we’d love to hear from you. Apply today to take the next step in your career!

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